AI Agent Manager
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Agent Activity Log
14:32:18Sofia
Completed inbound call — 4m 32s, transferred to scheduling
14:30:45Carlos
Sent 15 appointment reminder SMS messages
14:28:12Luna
Sent follow-up email to 8 leads from yesterday's campaign
14:25:00Rachel
Qualified lead: John D. — Score: 85/100, tagged as hot lead
14:22:30Aria
Generated daily performance report — 6 agents, 94% avg satisfaction
14:18:15Sofia
Escalated call to human agent — reason: billing dispute
14:15:42Carlos
Received opt-out request from +1 (512) 555-0188
14:10:00Marcus
Updated 23 contact records with enriched data from CRM sync